UAE
Job-Id: 53895
CX - Customer / Colleague experience (Sr. Manager) Dubai
Strike IT
- Industry Type
- IT
- Functional Area
- IT Information Technology Industry IT Information Technology
- Nationality
- Any
- Keywords
- Vendor Platform Management User Journey Optimization Customer Experience Advocacy
Job Description
The Senior Manager for Customer/Colleague Experience at Strike IT in Dubai will focus on improving user journeys by working with vendor platforms. The role involves collaborating with vendors to understand customization options and advocating for customer and colleague experience during a major transformation program.
- Position
- CX - Customer / Colleague experience (Sr. Manager)
- Company
- Strike IT
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Identify opportunities to enhance user journeys within the flexibilities offered by vendor platforms.
- Collaborate with vendors to understand their configurable capabilities, UX options, and possibilities for journey customization.
- Serve as the customer/colleague experience advocate throughout a large-scale transformation program.
Show the original advert
Identify opportunities to enhance user journeys within the flexibilities offered by vendor platforms. Collaborate with vendors to grasp their configurable capabilities, UX options, and possibilities for journey customization. Serve as the customer/colleague experience advocate throughout a large-scale transformation program.
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- CX - Customer / Colleague experience (Sr. Manager) Dubai Strike IT