Field Service Engineer
Sperton Global AS
- Industry Type
- Sales, Consulting
- Functional Area
- Sales Industry Sales, Consulting
- Nationality
- Any
- Keywords
- Customer Satisfaction
Job Description
Sperton Global AS is looking for a Field Service Engineer in Kuala Lumpur, Malaysia. The role involves visiting customers frequently for pre-sales evaluations and post-sales services to improve customer satisfaction and build strong relationships.
- Position
- Field Service Engineer
- Company
- Sperton Global AS
- Location
- Kuala Lumpur, Malaysia
- Industry
- Sales, Consulting
- Experience
- 1 to 20 years
Responsibilities
- Visit customers frequently for pre-sales evaluations and post-sales services.
- Enhance customer satisfaction and foster strong relationships.
- Manage customer interactions throughout various stages of the sales process.
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About the role: Field Service Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Field Service Engineers install, maintain, and repair equipment and machinery at client locations. They often work in industries such as engineering design, manufacturing, and consulting, providing technical support and ensuring equipment operates efficiently.
What this role usually involves
- Install and commission new equipment at client sites
- Perform routine maintenance and repairs on machinery
- Troubleshoot technical issues and provide solutions
- Train clients on equipment operation and safety
- Document service activities and report to management
- Collaborate with engineering teams to improve product performance
Skills employers usually look for
- Strong technical and mechanical knowledge
- Problem-solving and troubleshooting abilities
- Good communication and customer service skills
- Ability to work independently and in the field
- Basic computer skills for reporting and diagnostics
- Time management and organizational skills
Usual qualifications
- A diploma or degree in engineering or a related technical field is usually expected
- Technical certifications related to machinery or equipment are advantageous
- Practical experience with mechanical or electrical systems is beneficial
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