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 27th Tuesday
October 2026 
UAE UAE
Job-Id: 53892

Global IT Leader for Luxury Hospitality & Guest Experience

FIVE Hotels and Resorts
Industry Type
Hotels, Hospitality
Functional Area
IT Industry Hotels, Hospitality
Nationality
Any
Keywords
Senior MIS Experience Minimum 45 years Luxury Hospitality Background Strong Analytical Abilities Leadership Skills HandsOn Approach to IT Systems
Job Description

FIVE Hotels and Resorts is looking for a Global IT Leader to manage technology strategy in luxury hospitality. The role requires strong leadership and analytical skills to optimize IT systems.

Position
Global IT Leader for Luxury Hospitality & Guest Experience
Company
FIVE Hotels and Resorts
Location
Dubai, UAE
Industry
Hotels, Hospitality
Experience
1 to 20 years
Show the original advert
Five Hotels and Resorts is seeking an experienced Senior IT Leader to drive technology strategy across its luxury hospitality operations. The ideal candidate will have 4-5 years of experience in a Senior MIS capacity within the luxury hospitality industry, demonstrating strong analytical and leadership abilities, with a hands-on approach to ensure seamless integration and optimization of IT systems.

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About the role: Global IT Leader for Luxury Hospitality & Guest Experience

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

A Global IT Leader in Luxury Hospitality & Guest Experience manages technology strategies to enhance guest services and operational efficiency across hotel chains. They typically work in corporate offices of hospitality companies or large hotel groups, coordinating IT projects worldwide.

What this role usually involves

  • Develop and implement global IT strategies aligned with luxury hospitality goals
  • Oversee technology systems that improve guest experience and hotel operations
  • Manage IT teams and collaborate with other departments to support business needs
  • Ensure cybersecurity and data protection across all properties
  • Evaluate and integrate new technologies to maintain competitive advantage
  • Coordinate with vendors and service providers for IT solutions

Skills employers usually look for

  • Strong leadership and team management abilities
  • Excellent knowledge of IT infrastructure and software relevant to hospitality
  • Good communication and collaboration skills
  • Problem-solving and strategic planning capabilities
  • Understanding of guest experience technologies and trends
  • Ability to manage projects across multiple locations

Usual qualifications

  • A degree in Information Technology, Computer Science, or related field
  • Experience in IT management within the hospitality industry is often preferred
  • Knowledge of luxury hospitality operations and guest service standards
  • Certifications in project management or IT service management can be beneficial

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