UAE
Hotel IT Administrator - 24/7 Hospitality Tech
St. Regis Hotels & Resorts
- Industry Type
- Hotels, Hospitality
- Functional Area
- IT Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Hospitality Technology Support Property Management Systems PMS Support Point of Sale POS Support Microsoft 365 Support Telephony Support IPTV Su
Job Description
St. Regis Hotels & Resorts in Abu Dhabi is looking for a Hotel IT Administrator to support various hospitality technology systems. The role involves managing Property Management Systems, Point of Sale, Microsoft 365, telephony, IPTV, access control, and more while following Marriott's cybersecurity and operational guidelines.
- Position
- Hotel IT Administrator - 24/7 Hospitality Tech
- Company
- St. Regis Hotels & Resorts
- Location
- Abu Dhabi, UAE
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Provide support for Property Management Systems (PMS), Point of Sale (POS), Microsoft 365, telephony, IPTV, access control, and other hospitality technology solutions.
- Adhere to Marriott's cybersecurity and operational guidelines.
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About the role: Hotel IT Administrator - 24/7 Hospitality Tech
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Hotel IT Administrators manage and maintain the technology systems used in hotels and hospitality settings. They ensure that computer networks, software, and hardware operate smoothly to support daily hotel operations. These professionals typically work within hotel IT departments or for hospitality technology service providers.
What this role usually involves
- Monitor and maintain hotel computer networks and systems to ensure reliable operation.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Install and configure new IT equipment and software applications used in hotel operations.
- Support hotel staff with IT-related problems and provide training on new technologies.
- Manage data backups and security measures to protect hotel information.
- Coordinate with external IT vendors and service providers as needed.
Skills employers usually look for
- Strong knowledge of computer networks, servers, and operating systems.
- Problem-solving skills to diagnose and fix technical issues quickly.
- Good communication skills to assist hotel staff with IT support.
- Ability to work under pressure in a fast-paced hospitality environment.
- Familiarity with hospitality management software and systems.
- Basic understanding of cybersecurity principles.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or a related field is usually expected.
- Certifications in network administration or IT support can be beneficial.
- Experience with hospitality technology systems is an advantage.
- Continuous learning to keep up with evolving IT trends in the hospitality industry.
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