UAE
IT Support Engineer
Cognita Asia Holdings Pte Ltd
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- 1 Technology Management 2 Troubleshooting and Maintenance
Job Description
Cognita Asia Holdings Pte Ltd is looking for an IT Support Engineer in Dubai, UAE. The role involves managing daily technology activities at a school and supporting technology projects with the Cognita Middle East Projects team. The engineer may also assist other schools or sites as needed.
- Position
- IT Support Engineer
- Company
- Cognita Asia Holdings Pte Ltd
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Manage and maintain daily technology activities within the specified school.
- Collaborate with the Cognita Middle East Projects team to support technology refresh projects.
- Support other schools or sites upon request from the regional IT team.
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About the role: IT Support Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support Engineers help maintain and troubleshoot computer systems and networks to ensure smooth operation. They typically work in IT departments of companies, technology firms, or service providers, supporting both hardware and software issues.
What this role usually involves
- Diagnose and resolve technical hardware and software issues.
- Install and configure computer systems and applications.
- Provide support and guidance to users on IT-related problems.
- Maintain and update IT documentation and records.
- Monitor system performance and ensure security measures are in place.
Skills employers usually look for
- Strong problem-solving and analytical abilities.
- Good communication skills to assist users effectively.
- Knowledge of operating systems and network configurations.
- Ability to work with various hardware and software technologies.
- Attention to detail and organizational skills.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications such as CompTIA A+, Microsoft Certified Professional, or similar are often preferred.
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