UAE
On-Site IT Managed Services Project Lead - Dubai
Hybrid Global Technology Solutions
- Industry Type
- IT
- Functional Area
- Project Management IT Operations Industry IT
- Nationality
- Any
- Keywords
- IT Operations Management Service Level Agreement SLA Management Coordination Across Business Units Managed Services Leadership Onsite Contract Ma
Job Description
The position involves leading managed services initiatives, optimizing IT operations, and ensuring Service Level Agreements (SLAs) are met while coordinating across IT and business units. The role requires on-site presence for a 12-month contract with potential extensions based on business needs. A Bachelor’s degree in Information Technology or Computer Science is essential, with 6 to 7 years of experience.
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About the role: On-Site IT Managed Services Project Lead - Dubai
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
An On-Site IT Managed Services Project Lead oversees the delivery and management of IT services at client locations. They coordinate teams to ensure projects meet client requirements and maintain high service standards, typically working in corporate or technology environments.
What this role usually involves
- Manage and coordinate IT service delivery projects on-site.
- Liaise between clients and technical teams to ensure clear communication.
- Monitor project progress and resolve any issues promptly.
- Ensure compliance with service level agreements and quality standards.
- Provide regular updates and reports to stakeholders.
- Lead and support the on-site IT team to achieve project goals.
Skills employers usually look for
- Strong project management and organizational skills.
- Good communication and interpersonal abilities.
- Problem-solving and decision-making skills.
- Knowledge of IT infrastructure and managed services.
- Ability to work under pressure and meet deadlines.
- Team leadership and coordination skills.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field.
- Certifications in project management (e.g., PMP) are advantageous.
- Experience with IT service management frameworks is beneficial.
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