Sales Executive - Freight Forwarding

Sales Executives in freight forwarding help companies move goods efficiently by selling transportation and logistics services. They usually work in offices of freight forwarding companies, logistics firms, or shipping agencies, interacting with clients to understand their shipping needs.

What this role usually involves

• Identify and contact potential clients to offer freight forwarding services.
• Prepare and present sales proposals and quotations to customers.
• Negotiate contracts and close sales deals.
• Coordinate with operations teams to ensure smooth shipment processes.
• Maintain relationships with existing clients to encourage repeat business.
• Keep up-to-date with market trends and competitors' offerings.

Skills employers usually look for

• Good communication and negotiation skills.
• Understanding of logistics and supply chain concepts.
• Ability to build and maintain client relationships.
• Organizational and time management skills.
• Basic knowledge of sales techniques and customer service.
• Problem-solving skills to handle client issues.

Usual qualifications

• A diploma or degree in business, logistics, or a related field is usually expected.
• Sales or customer service training is beneficial.
• Knowledge of freight forwarding and shipping documentation is an advantage.