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 27th Tuesday
October 2026 
UAE UAE
Job-Id: 52959

Senior Manager Global IT Operations Manager

Masdar
Industry Type
IT
Functional Area
Project Management IT Operations Industry IT
Nationality
Any
Keywords
IT Operations Management Cloud Computing Infrastructure Management Digital Workplace Management Service Management Enterprise Platform Managemen
Job Description

Masdar is seeking a Senior Manager for Global IT Operations in Abu Dhabi, UAE. The role involves managing and expanding IT operations including cloud, infrastructure, digital workplace, service management, and enterprise platforms. The manager will be responsible for service outcomes, platform governance, and executing transformations within a lean framework.

Position
Senior Manager Global IT Operations Manager
Company
Masdar
Location
Abu Dhabi, UAE
Industry
IT
Experience
1 to 20 years

Responsibilities

  • Manage and scale a modern, product-driven IT operations function.
  • Oversee cloud, infrastructure, digital workplace, service management, and enterprise platforms.
  • Maintain full internal accountability for service outcomes, platform governance, and transformation execution within a lean framework.
Show the original advert
The role involves orchestrating and scaling a modern, product-driven IT operations function. This encompasses cloud, infrastructure, digital workplace, service management, and enterprise platforms. The successful candidate will retain full internal accountability for service outcomes, platform governance, and transformation execution within a lean framework.

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About the role: Senior Manager Global IT Operations Manager

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

Senior Managers in Global IT Operations oversee the management and coordination of IT services and infrastructure across multiple regions or countries. They typically work in large organizations or multinational companies to ensure smooth and efficient IT operations worldwide.

What this role usually involves

  • Develop and implement global IT operations strategies and policies.
  • Manage and coordinate IT teams across different locations.
  • Monitor and improve IT service delivery and performance.
  • Ensure compliance with company standards and industry best practices.
  • Collaborate with other departments to support business objectives.
  • Manage budgets and resources for global IT operations.

Skills employers usually look for

  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Good understanding of IT infrastructure and service management.
  • Problem-solving and decision-making skills.
  • Ability to manage projects and coordinate across multiple teams.
  • Knowledge of global IT standards and practices.

Usual qualifications

  • A bachelor's degree in Information Technology, Computer Science, or related field is usually expected.
  • Professional certifications in IT service management or project management can be beneficial.
  • Extensive experience in IT operations and management roles.
  • Strong background in managing large-scale IT environments.

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