الإمارات
Coordinator, Luggage
Kerzner International
- Industry Type
- Facilities Management
- Functional Area
- Hospitality Tourism Industry FacilitiesManagement
- Nationality
- Any
- Keywords
- Excellent communication skills Customer service orientation Problemsolving abilities Teamwork and collaboration Knowledge of hospitality industry
Job Description
Kerzner International in Dubai is looking for a Coordinator, Luggage to join their team in the hospitality and facilities management industry. The role involves supporting guest services and ensuring excellent customer experiences at Atlantis, The Palm resort.
- Position
- Coordinator, Luggage
- Company
- Kerzner International
- Location
- Dubai, UAE
- Industry
- Facilities Management
- Experience
- 1 to 20 years
Responsibilities
- Deliver outstanding guest experiences through exemplary service
- Address guest inquiries and concerns in a timely and professional manner
- Collaborate with departmental teams to ensure guest needs are met
- Maintain thorough knowledge of resort facilities, services, and policies
- Contribute to team efforts to maintain a clean, safe, and welcoming environment for guests
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About the role: Coordinator, Luggage
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Coordinators in luggage management oversee the handling and organization of luggage in facilities such as hotels, airports, or event venues. They ensure that luggage is properly tracked, stored, and delivered to the correct locations efficiently and safely.
What this role usually involves
- Manage the receipt, storage, and dispatch of luggage items.
- Coordinate with staff to ensure timely delivery and collection of luggage.
- Maintain accurate records of luggage movements and inventory.
- Resolve issues related to lost or damaged luggage.
- Communicate with customers or clients regarding luggage status.
- Ensure compliance with safety and security procedures in luggage handling.
Skills employers usually look for
- Good organizational and multitasking abilities.
- Strong communication and customer service skills.
- Attention to detail and accuracy in record-keeping.
- Ability to work well under pressure and meet deadlines.
- Basic computer skills for tracking and reporting.
- Problem-solving skills to handle luggage-related issues.
Usual qualifications
- A high school diploma or equivalent is commonly required.
- Training or experience in logistics or facilities management is beneficial.
- Knowledge of inventory management systems is an advantage.
- Customer service training or experience is often preferred.
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