Customer Service (Mandarin / Cantonese / Japanese /Taiwanese Speakers)
Hiring İnternational
- Industry Type
- Engineering Design, Consulting
- Functional Area
- Engineering
- Nationality
- Any
- Keywords
- or Japanese Excellent customer service skills Strong communication and interpersonal skills Ability to work in a fastpaced environment
Job Description
Hiring International is looking for customer-focused individuals who speak Mandarin, Cantonese, Taiwanese, or Japanese to work as Customer Service Representatives. The position is based onsite in Kuala Lumpur or Penang in the engineering design and consulting industry.
- Position
- Customer Service (Mandarin / Cantonese / Japanese /Taiwanese Speakers)
- Company
- Hiring İnternational
- Location
- Kuala Lumpur, Malaysia
- Industry
- Engineering Design, Consulting
- Experience
- 1 to 20 years
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About the role: Customer Service (Mandarin / Cantonese / Japanese /Taiwanese Speakers)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Customer service professionals who speak Mandarin, Cantonese, Japanese, or Taiwanese typically assist clients by addressing inquiries and resolving issues related to engineering design and consulting services. They often work in offices of engineering firms or consulting companies that serve international clients.
What this role usually involves
- Respond to customer inquiries via phone, email, or chat in the specified language.
- Provide information about engineering design and consulting services.
- Coordinate with technical teams to resolve customer issues.
- Maintain accurate records of customer interactions and transactions.
- Assist in managing client accounts and follow up on service requests.
Skills employers usually look for
- Fluency in Mandarin, Cantonese, Japanese, or Taiwanese.
- Strong communication and interpersonal skills.
- Problem-solving abilities to address customer concerns.
- Basic understanding of engineering design and consulting terminology.
- Good organizational skills and attention to detail.
Usual qualifications
- A diploma or degree in business, engineering, or a related field is often preferred.
- Language proficiency certification may be advantageous.
- Experience in customer service or client support roles is beneficial.
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