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 31st Saturday
October 2026 
الإمارات الإمارات
Job-Id: 54969

Head Hostess

Sunset Hospitality Group
Industry Type
Banking, Financial Services, Broking
Functional Area
Hospitality Industry Banking, Financial Services, Broking
Nationality
Any
Keywords
Guest Relations Management Team Coordination Scheduling Customer Service Interpersonal Communication
Job Description

Sunset Hospitality Group in Dubai is looking for a Head Hostess to manage guest reception, reservations, and seating arrangements. The role includes coordinating the hosting team, managing schedules, and ensuring smooth daily service operations. Strong communication skills and fluency in English are required.

Position
Head Hostess
Company
Sunset Hospitality Group
Location
Dubai, UAE
Industry
Banking, Financial Services, Broking
Experience
1 to 20 years

Responsibilities

  • Oversee guest reception, reservations, and seating arrangements to ensure a welcoming and professional guest experience.
  • Coordinate the hosting team and manage schedules.
  • Handle guest concerns and ensure smooth daily service operations.

Requirements

  • Fluency in English.
  • Excellent communication and interpersonal skills.
Show the original advert
The position involves overseeing guest reception, reservations, and seating arrangements to ensure a welcoming and professional guest experience. The role requires coordinating the hosting team, managing schedules, handling guest concerns, and ensuring smooth daily service operations. Fluency in English is essential along with excellent communication and interpersonal skills.

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About the role: Head Hostess

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

A Head Hostess in the banking and financial services sector manages the reception and hospitality services within an office or client-facing environment. They ensure visitors and clients are welcomed professionally and that the front-of-house operations run smoothly. This role is typically found in corporate offices, financial institutions, and brokerage firms.

What this role usually involves

  • Greeting and assisting clients and visitors upon arrival.
  • Managing the reception area and coordinating front desk activities.
  • Supervising and training junior hostesses or reception staff.
  • Organizing meeting rooms and ensuring they are prepared for appointments.
  • Handling telephone calls and directing inquiries appropriately.
  • Maintaining a professional and welcoming environment at all times.

Skills employers usually look for

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Ability to manage and lead a small team.
  • Good problem-solving skills.
  • Familiarity with office software and telephone systems.

Usual qualifications

  • A diploma or degree in hospitality, business administration, or a related field is often preferred.
  • Previous experience in customer service or front office roles is beneficial.
  • Training in communication or office management can be advantageous.

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