Head Hostess
- Industry Type
- Banking, Financial Services, Broking
- Functional Area
- Hospitality Industry Banking, Financial Services, Broking
- Nationality
- Any
- Keywords
- Guest Relations Management Team Coordination Scheduling Customer Service Interpersonal Communication
Job Description
Sunset Hospitality Group in Dubai is looking for a Head Hostess to manage guest reception, reservations, and seating arrangements. The role includes coordinating the hosting team, managing schedules, and ensuring smooth daily service operations. Strong communication skills and fluency in English are required.
- Position
- Head Hostess
- Company
- Sunset Hospitality Group
- Location
- Dubai, UAE
- Industry
- Banking, Financial Services, Broking
- Experience
- 1 to 20 years
Responsibilities
- Oversee guest reception, reservations, and seating arrangements to ensure a welcoming and professional guest experience.
- Coordinate the hosting team and manage schedules.
- Handle guest concerns and ensure smooth daily service operations.
Requirements
- Fluency in English.
- Excellent communication and interpersonal skills.
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About the role: Head Hostess
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
A Head Hostess in the banking and financial services sector manages the reception and hospitality services within an office or client-facing environment. They ensure visitors and clients are welcomed professionally and that the front-of-house operations run smoothly. This role is typically found in corporate offices, financial institutions, and brokerage firms.
What this role usually involves
- Greeting and assisting clients and visitors upon arrival.
- Managing the reception area and coordinating front desk activities.
- Supervising and training junior hostesses or reception staff.
- Organizing meeting rooms and ensuring they are prepared for appointments.
- Handling telephone calls and directing inquiries appropriately.
- Maintaining a professional and welcoming environment at all times.
Skills employers usually look for
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to manage and lead a small team.
- Good problem-solving skills.
- Familiarity with office software and telephone systems.
Usual qualifications
- A diploma or degree in hospitality, business administration, or a related field is often preferred.
- Previous experience in customer service or front office roles is beneficial.
- Training in communication or office management can be advantageous.
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