الإمارات
IT Support & AI Tools Specialist (Dubai)
JAM Event Services
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Fathom DaytoDay IT Support Laptop Setup User Access Management
Job Description
JAM Event Services in Dubai is looking for an IT Support & AI Tools Specialist. The role involves Microsoft 365 integration, training on AI tools like Claude, ChatGPT, and Fathom, and daily IT support tasks such as laptop setup and managing user access.
- Position
- IT Support & AI Tools Specialist (Dubai)
- Company
- JAM Event Services
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Integrate Microsoft 365.
- Provide training on AI tools including Claude, ChatGPT, and Fathom.
- Perform day-to-day IT support tasks such as laptop setup and user access management.
Show the original advert
Please register or log in to see the full job description. Register / Log in
About the role: IT Support & AI Tools Specialist (Dubai)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support & AI Tools Specialists provide technical assistance and support related to computer systems, software, and AI applications. They typically work in office environments, IT companies, or departments within various industries, helping users solve technical issues and optimize AI tool usage.
What this role usually involves
- Respond to and resolve technical support requests from users.
- Install, configure, and maintain computer hardware and software.
- Assist in the deployment and management of AI tools and applications.
- Train users on how to effectively use AI tools and software.
- Monitor system performance and troubleshoot issues.
- Document support processes and maintain records of technical issues.
Skills employers usually look for
- Strong problem-solving and troubleshooting abilities.
- Good knowledge of computer systems, networks, and software.
- Familiarity with AI tools and their applications.
- Effective communication and customer service skills.
- Ability to work independently and as part of a team.
- Basic understanding of programming or scripting can be helpful.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications in IT support or AI technologies are advantageous.
- Experience with AI software and tools is beneficial.
- Continuous learning to keep up with new technologies is important.
Similar jobs
- Nutanix Engineer / Networking IT Support Engineer ITProposal
- IT Manager Confidential Company
- Senior Healthcare IT Business Analyst Arengy
- Senior IT Applications & Systems Leader Edge Group
- IT Support Specialist: Desktop & Hardware Helpdesk KBR, Inc.
- CX - Customer / Colleague experience (Sr. Manager) Dubai Strike IT