الإمارات
IT Support Specialist - Windows/Mac | AD | On-site Dubai
TekValley Corporation
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- IT Support minimum 2 years WindowsmacOS Proficiency Active Directory Knowledge
Job Description
TekValley Corporation is looking for an IT Support Specialist to join their team in Dubai. The role involves providing technical support for Windows and macOS systems and managing Active Directory. The specialist will support employees, handle user accounts, and maintain office infrastructure.
- Position
- IT Support Specialist - Windows/Mac | AD | On-site Dubai
- Company
- TekValley Corporation
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Supporting employees
- Managing user accounts
- Maintaining office infrastructure
Requirements
- Proficiency in Windows and macOS systems
- Extensive understanding of Active Directory
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About the role: IT Support Specialist - Windows/Mac | AD | On-site Dubai
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support Specialists provide technical assistance and support for computer systems, including Windows and Mac operating systems. They typically work in office environments, helping users resolve hardware and software issues to ensure smooth IT operations.
What this role usually involves
- Diagnose and troubleshoot hardware and software problems on Windows and Mac systems.
- Install, configure, and maintain computer systems and applications.
- Manage user accounts and permissions using Active Directory.
- Provide on-site technical support to staff and assist with IT equipment setup.
- Document issues and solutions to improve support processes.
- Collaborate with other IT team members to resolve complex technical problems.
Skills employers usually look for
- Strong knowledge of Windows and Mac operating systems.
- Experience with Active Directory management.
- Good problem-solving and troubleshooting abilities.
- Effective communication skills to assist users.
- Basic networking knowledge.
- Ability to work independently and as part of a team.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Apple certifications are advantageous.
- Basic understanding of networking and system administration concepts.
- Previous experience in IT support roles is beneficial but not always required.
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