الإمارات
IT Support Technician — Windows, Peripherals & Desktop Expert
Dautom
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- 1 Troubleshooting 2 Desktop Laptop Maintenance
Job Description
Dautom is looking for an IT Support Technician to provide on-site and remote support for SRTA sites in the UAE. The role involves maintaining and troubleshooting desktops, laptops, printers, and peripherals. The technician will work with the IT team to ensure all IT equipment functions well.
- Position
- IT Support Technician — Windows, Peripherals & Desktop Expert
- Company
- Dautom
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Provide on-site and remote IT support for SRTA sites.
- Maintain and troubleshoot desktops, laptops, printers, and peripherals.
- Collaborate with the IT team to ensure optimal performance of IT equipment.
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About the role: IT Support Technician — Windows, Peripherals & Desktop Expert
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support Technicians provide technical assistance and support related to computer systems, hardware, and software. They typically work in office environments, IT departments, or service centers, helping users resolve issues with Windows operating systems, peripherals, and desktop computers.
What this role usually involves
- Diagnose and troubleshoot hardware and software problems on Windows PCs.
- Install, configure, and maintain computer peripherals such as printers and scanners.
- Provide technical support to end-users via phone, email, or in person.
- Perform routine maintenance and updates on desktop systems.
- Document issues and solutions to improve support processes.
- Assist in setting up new computer equipment and software installations.
Skills employers usually look for
- Strong knowledge of Windows operating systems and desktop environments.
- Ability to troubleshoot hardware and software issues effectively.
- Good communication skills to assist users with technical problems.
- Familiarity with computer peripherals and their setup.
- Basic networking knowledge.
- Problem-solving and time management skills.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or a related field is usually expected.
- Certifications such as CompTIA A+, Microsoft Certified Professional (MCP) are advantageous.
- Basic training in hardware and software support.
- Experience with desktop support tools and ticketing systems is beneficial.
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