الإمارات
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)
ITProposal
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- Crisis Management Technical Support Customer Satisfaction
Job Description
ITProposal is looking for a Nutanix Engineer / Networking IT Support Engineer in Abu Dhabi, UAE. The role involves providing technical support, handling critical incidents, and ensuring customer satisfaction.
- Position
- Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)
- Company
- ITProposal
- Location
- Abu Dhabi, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Address critical incidents and service requests within predefined response time frames.
- Maintain composure and efficiency during critical incidents.
- Provide top-notch technical support and ensure customer satisfaction.
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About the role: Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Nutanix Engineers and Networking IT Support Engineers focus on maintaining and troubleshooting IT infrastructure, particularly in networking and Nutanix environments. They typically work in IT departments of companies, data centers, or IT service providers, ensuring systems run smoothly and issues are resolved quickly.
What this role usually involves
- Monitor and maintain Nutanix infrastructure and network systems.
- Diagnose and resolve hardware, software, and network issues (break and fix support).
- Install, configure, and upgrade network equipment and Nutanix components.
- Collaborate with other IT teams to support overall IT operations.
- Document technical procedures and support activities.
- Provide technical support to end-users and stakeholders.
Skills employers usually look for
- Strong knowledge of Nutanix platforms and virtualization technologies.
- Good understanding of networking concepts and protocols.
- Problem-solving and troubleshooting skills.
- Ability to work under pressure and handle urgent technical issues.
- Effective communication skills for technical and non-technical users.
- Familiarity with IT support tools and ticketing systems.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications related to Nutanix, networking (such as CCNA), or IT support are advantageous.
- Basic understanding of operating systems like Windows and Linux.
- Experience with virtualization and cloud technologies is beneficial.
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