السعودية
Operational Control Centre Specialist
Egis Group
- Industry Type
- Hotels, Hospitality
- Functional Area
- IT Information Technology Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Operational Control Centre OCC Development and Validation Supervisory Control and Data Acquisition SCADA Signalling Train Control CBTC GoA4 Passe
Job Description
Egis Group is looking for an Operational Control Centre Specialist in Riyadh, Saudi Arabia. The role involves developing and validating the Operational Control Centre and overseeing its systems and related technologies.
- Position
- Operational Control Centre Specialist
- Company
- Egis Group
- Location
- Riyadh, Saudi Arabia
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Develop and validate the Operational Control Centre (OCC).
- Oversee OCC systems, subsystems, and related technologies such as Supervisory Control and Data Acquisition (SCADA), Signalling & Train Control (CBTC GoA4), and Passenger Information Systems.
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About the role: Operational Control Centre Specialist
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Operational Control Centre Specialists coordinate and monitor daily operations within hotels or hospitality settings to ensure smooth service delivery. They typically work in control rooms or operational hubs, managing communication between departments and responding to any issues that arise.
What this role usually involves
- Monitor hotel operations and service quality in real-time.
- Coordinate communication between different departments such as housekeeping, maintenance, and front desk.
- Respond promptly to operational issues and emergencies.
- Maintain logs and reports of operational activities.
- Ensure compliance with company policies and procedures.
- Support management in optimizing operational efficiency.
Skills employers usually look for
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize under pressure.
- Problem-solving and decision-making abilities.
- Attention to detail and organizational skills.
- Familiarity with hotel management software and systems.
- Teamwork and collaboration skills.
Usual qualifications
- A diploma or degree in hospitality management or related field is usually expected.
- Experience or training in hotel operations or customer service is beneficial.
- Basic knowledge of operational control systems and procedures.
- Good computer literacy, including common office software.
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