Tech Support Specialist — IT & Network Ops (Riyadh)
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Information Security
Job Description
Al-Nahda Educational Institution is looking for an IT Specialist in Riyadh to manage daily Help Desk tasks, maintain hardware and software, handle account management, and ensure information security according to company policies. The role involves providing support to end users and maintaining efficient IT infrastructure.
- Position
- Tech Support Specialist — IT & Network Ops (Riyadh)
- Company
- applydubaijob.com
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Handle daily Help Desk tasks
- Maintain hardware and software
- Manage accounts
- Align information security with company policies
- Provide end-user support
- Ensure IT infrastructure efficiency
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About the role: Tech Support Specialist — IT & Network Ops (Riyadh)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Tech Support Specialists in IT and Network Operations help maintain and troubleshoot computer systems and networks. They typically work in office environments, IT companies, or for organizations with large IT infrastructures, ensuring smooth technology operations.
What this role usually involves
- Diagnose and resolve hardware and software issues.
- Monitor network performance and connectivity.
- Provide technical support to users and staff.
- Install and configure computer systems and network equipment.
- Maintain documentation of systems and procedures.
- Collaborate with IT teams to improve system efficiency.
Skills employers usually look for
- Strong problem-solving abilities.
- Good knowledge of computer hardware and software.
- Familiarity with network protocols and devices.
- Effective communication skills for user support.
- Ability to work under pressure and manage multiple tasks.
- Basic understanding of cybersecurity principles.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field.
- Certifications such as CompTIA A+, Network+, or similar are advantageous.
- Basic training in network administration and support tools.
- Continuous learning to keep up with evolving technology trends.
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