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 27th Tuesday
October 2026 
الإمارات الإمارات
Job-Id: 50139

Telesales Quality Support Specialist – Dubai

ADIB
Industry Type
Defence, Military, Government
Functional Area
Customer Support Telesales Industry Defence, Military, Government
Nationality
Any
Keywords
Customer service expertise Backend support knowledge Call handling proficiency Quality assurance skills
Job Description

ADIB is looking for a Telesales Quality Support Specialist in Dubai. The role involves providing backend support to the Telesales Unit and ensuring smooth call handling and quality processes. The main task is to cross-verify products sold by the telesales team.

Position
Telesales Quality Support Specialist – Dubai
Company
ADIB
Location
Dubai, UAE
Industry
Defence, Military, Government
Experience
1 to 20 years

Responsibilities

  • Provide backend support to the Telesales Unit located in Jafza.
  • Ensure smooth call handling and quality processes.
  • Cross-verify products sold by the telesales team.
Show the original advert
Abu Dhabi Islamic Bank (ADIB) invites applications for a Support Officer - Telesales (outsource role) based in Dubai, UAE. The selected candidate will provide backend support to the Telesales Unit located in Jafza and ensure smooth call handling and quality processes. The primary focus of this role is on cross-verifying products sold by the telesales team.

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