Front of House Team Member - Staffordshire
Slug & Lettuce
- Industry Type
- Banking, Financial Services, Broking
- Functional Area
- Hospitality Industry Banking, Financial Services, Broking
- Nationality
- Any
- Keywords
- Customer Service Teamwork Communication
Job Description
Slug & Lettuce in Edgbaston, United Kingdom, is looking for a Front of House Team Member. The role is within the hospitality industry under the Stonegate Group, a leading operator of pubs and bars.
- Position
- Front of House Team Member - Staffordshire
- Company
- Slug & Lettuce
- Location
- Edgbaston, United Kingdom
- Industry
- Banking, Financial Services, Broking
- Experience
- 1 to 20 years
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About the role: Front of House Team Member - Staffordshire
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Front of House Team Members in the banking and financial services sector are responsible for welcoming clients and visitors, managing inquiries, and providing general administrative support. They typically work in bank branches, financial offices, or customer service centers.
What this role usually involves
- Greet and assist customers and visitors in a professional manner
- Manage incoming calls and direct them to the appropriate departments
- Handle customer inquiries and provide information about services
- Maintain the reception area and ensure it is tidy and welcoming
- Support administrative tasks such as scheduling appointments and managing correspondence
Skills employers usually look for
- Good communication and interpersonal skills
- Customer service orientation
- Basic computer and office software knowledge
- Organizational and multitasking abilities
- Professional appearance and demeanor
Usual qualifications
- A high school diploma or equivalent is commonly required
- Training or experience in customer service or administration is beneficial
- Basic knowledge of banking or financial services is an advantage
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