IT Field Engineer
- Industry Type
- IT
- Functional Area
- IT Information Technology Industry IT Information Technology
- Nationality
- Any
- Keywords
- Hardware installation Field engineering Travel management Accurate record keeping
Job Description
Specialist Computer Centres PLC is looking for an IT Field Engineer based in Cambridge, United Kingdom. The role involves traveling to different locations to perform hardware installations and maintaining accurate records of these activities.
- Position
- IT Field Engineer
- Company
- Specialist Computer Centres PLC
- Location
- Cambridge, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Travel between locations to deliver hardware installations.
- Maintain accurate records of installations, configurations, and site activities.
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About the role: IT Field Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Field Engineers install, maintain, and repair computer systems and network equipment at client locations. They often work in various industries, including telecommunications, technology services, and corporate IT departments, providing on-site technical support.
What this role usually involves
- Install and configure hardware and software at client sites
- Troubleshoot and resolve technical issues related to networks and computer systems
- Perform regular maintenance and upgrades on IT equipment
- Provide technical support and training to end-users
- Document service reports and maintain inventory of equipment
- Collaborate with other IT professionals to ensure system functionality
Skills employers usually look for
- Strong knowledge of computer hardware and software
- Ability to diagnose and fix network problems
- Good communication and customer service skills
- Problem-solving and analytical thinking
- Ability to work independently and manage time effectively
- Basic understanding of security protocols
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected
- Certifications such as CompTIA A+, Network+, or Cisco CCNA are often preferred
- Practical experience with computer systems and networking is beneficial
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