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 30th Friday
October 2026 
UAE UAE
Job-Id: 45813

Senior IT Helpdesk Lead - SLA & Patch Mgmt

General Civil Aviation Authority (GCAA)
Industry Type
IT
Functional Area
IT Industry IT
Nationality
Any
Keywords
IT Helpdesk Management Vulnerability Management Windows Systems Troubleshooting Technical Issues ITIL Certification
Job Description

The General Civil Aviation Authority (GCAA) in the United Arab Emirates is seeking an experienced IT Helpdesk Administrator to manage IT helpdesk tools and ensure vulnerability management for Windows systems. The successful candidate will possess a Bachelor's degree in Information Technology or Information Systems, hold an ITIL certification, and demonstrate proficiency in troubleshooting technical issues.

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