Job-Id: 45813
Senior IT Helpdesk Lead - SLA & Patch Mgmt
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- IT Helpdesk Management Vulnerability Management Windows Systems Troubleshooting Technical Issues ITIL Certification
Job Description
The General Civil Aviation Authority (GCAA) in the United Arab Emirates is seeking an experienced IT Helpdesk Administrator to manage IT helpdesk tools and ensure vulnerability management for Windows systems. The successful candidate will possess a Bachelor's degree in Information Technology or Information Systems, hold an ITIL certification, and demonstrate proficiency in troubleshooting technical issues.
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