Sales Support Coordiator / Officer ( EDI & Billing )
- Industry Type
- Sales, Consulting
- Functional Area
- IT, Finance Industry Sales, Consulting
- Nationality
- Any
- Keywords
- Dispute resolution EDI billing management Communication skills Interpersonal skills Crossteam collaboration
Job Description
Manage disputed invoices for customers on EDI billing, troubleshoot root causes, and resolve disputes in a timely manner. Communicate and work effectively with local and overseas stakeholders for resolutions. Strong communication and interpersonal skills are required to collaborate effectively across teams.
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About the role: Sales Support Coordiator / Officer ( EDI & Billing )
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Sales Support Coordinators or Officers in EDI & Billing assist sales teams by managing electronic data interchange processes and billing activities. They typically work in sales departments of consulting firms or companies that require efficient handling of sales transactions and invoicing.
What this role usually involves
- Coordinate electronic data interchange (EDI) between sales and clients or partners.
- Prepare and process billing documents accurately and timely.
- Support the sales team with administrative tasks related to orders and contracts.
- Communicate with clients and internal departments to resolve billing or data issues.
- Maintain records of sales transactions and billing information.
- Ensure compliance with company policies and procedures in sales support activities.
Skills employers usually look for
- Good communication and interpersonal skills.
- Attention to detail and accuracy in data handling.
- Basic knowledge of EDI systems and billing processes.
- Organizational and time management skills.
- Ability to work collaboratively in a team environment.
- Proficiency in office software and databases.
Usual qualifications
- A diploma or degree in business administration, sales, or related field is usually expected.
- Basic training or certification in EDI or billing systems can be advantageous.
- Experience with sales support or administrative roles is often preferred.
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